We’d Love to Hear From You
Questions about your glow journey? We’re here to help.
Contact Info
-
GetTheGlows@gmail.com -
Estimated response time: 24-48 hours -
678-765-6465 -
3616 S Bogan Rd NE, Suite 203, Buford, GA 30519
FAQ Shortcut
What is I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number on our shipping partner’s website (USPS, FedEx, or DHL) to track your package in real-time. If you haven’t received a tracking email within 3 business days, please contact us at support@glowboxnails.com.
How long does international shipping take?
International shipping typically takes 7-14 business days depending on your location. Express international shipping (3-7 business days) is available for an additional fee. Please note that customs processing times may vary by country and are beyond our control.
How can I track my order?
You can track your order in three ways:
- Click the tracking link in your shipping confirmation email
- Log into your GlowBoxNails account and view your order status
- Contact our support team with your order number for assistance
What if I receive a damaged product?
We’re sorry if this happens! Please contact us within 48 hours of receiving your order at support@glowboxnails.com with photos of the damaged product and packaging. We’ll immediately send a replacement or issue a full refund—your choice. Your satisfaction is our priority.
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number on our shipping partner’s website (USPS, FedEx, or DHL) to track your package in real-time. If you haven’t received a tracking email within 3 business days, please contact us at support@glowboxnails.com.
International shipping typically takes 7-14 business days depending on your location. Express international shipping (3-7 business days) is available for an additional fee. Please note that customs processing times may vary by country and are beyond our control.
You can track your order in three ways:
- Click the tracking link in your shipping confirmation email
- Log into your GlowBoxNails account and view your order status
- Contact our support team with your order number for assistance
We’re sorry if this happens! Please contact us within 48 hours of receiving your order at support@glowboxnails.com with photos of the damaged product and packaging. We’ll immediately send a replacement or issue a full refund—your choice. Your satisfaction is our priority.